Contact & Support
Last updated 22 August 2026
One address reaches us for everything: support, billing, refunds, privacy requests, and legal notices. A real person reads it.
Email us
We reply within 2 business days, usually sooner. Kreova is a small team, so there is no phone line - email gets you a considered answer faster than a queue would.
What to include
Whatever you have. If it is about a specific project, the project name helps. If it is about a charge, the date and amount help. If something went wrong in a build, the message you sent the agent and what happened next is usually enough for us to find it.
Write from the email address on your account where you can - it lets us act on account and billing requests straight away instead of verifying you first.
Common requests
- Cancel a subscription. You can do it yourself in seconds from Billing in the dashboard - see the Refund & Cancellation Policy. Email us if you would rather we did it.
- Request a refund. Email us with the date and amount. The rules we apply are written down in the Refund & Cancellation Policy.
- Get a copy of your data, or delete it. Email us; we respond within 30 days, as set out in the Privacy Policy.
- Report abuse or a security issue. Email us with the site address and what you found. Security reports are read the same day.
Company details
Kreova is a product of Weblogix Digital LLC.
Weblogix Digital LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
This is our registered business address for legal correspondence. It is not a walk-in office, and we cannot receive deliveries or visitors there.